Shipping
Shipping and tracking
Australia-wide express shipping. Orders under $200 ship for $15, orders of $200 or more ship free, and tracking is issued after dispatch.
Storefront status
Ordering is currently available, and shipping charges stay visible from checkout through the final order record.
Delivery model
- Orders ship by express post within Australia when checkout is available.
- Orders under $200 incur $15 postage, and orders of $200 or more ship free by express post.
- Tracking details appear after the fulfilment workflow reaches dispatch or shipment confirmation.
- Delays or exceptions are communicated through the order record, tracking page, or support workflow.
Rates and destination
When ordering is live, checkout applies the express-post charge automatically: $15 below $200 in merchandise total, then free at $200 and above. The attached rate becomes part of the final order record.
Dispatch handling
Dispatch timing can vary with order verification, stock confirmation, and fulfilment workload. If a shipment is delayed, the update should appear on the order record or arrive through support.
Tracking visibility
Customers can return through account history or the secure tracking link to review shipment state and the latest customer-facing notes.
Next step
Use FAQ or direct support when the question moves from the delivery model into a live shipment or a policy edge case.