Storage
Storage notes should follow the record.
Use the product page as the first source for storage guidance. This page explains how East Coast Labs presents broader handling context without overriding the product-specific record.
Product-specific first
If a product page lists a storage temperature, sealed-state note, or handling instruction, treat that record-level note as the primary reference for that item.
Sealed and stable
Broader handling guidance on East Coast Labs assumes sealed storage, dry conditions, and disciplined protection from unnecessary temperature cycling while the item remains in research inventory.
Ask early
If a product page is missing the storage note you need, ask before ordering so support can answer against the correct record rather than by giving a generic catalog-wide reply.
How to read storage language
Record-specific notes come first, broader guidance second.
East Coast Labs uses the guide layer to explain how storage notes should be interpreted across the storefront, but it does not use guide copy to overrule a product-level instruction. If the record carries a specific temperature or storage condition, that note leads.
Broader handling guidance is best read as the second layer: it helps you understand sealed storage, stability context, and temperature sensitivity when the record itself has already established the primary instruction.
Handling discipline
Keep the record legible and the item protected.
For research-use-only catalog items, sensible handling means keeping items sealed until needed, avoiding avoidable exposure to moisture or repeated temperature shifts, and treating shipping packaging as transport context rather than as a replacement for the product record.
If support provides clarification, that clarification should remain tied to the same product record or order-linked conversation so handling questions do not drift away from the item they refer to.
Related guides
Storage guidance is strongest when it stays attached to the product record and sits next to the quality, testing, glossary, shipping, and support routes that answer follow-up questions.